Shipping policy

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. Our carrier is Canada Post.

Free shipping: Order over $150 ship free of charge.

Local Delivery

Local Delivery is available for the city of Edmonton. Free local delivery is available for orders over $150. For orders under $150, we charge $10 for local delivery.

Local Delivery is generally next business day, but can be up to 3 business days. We do not offer same day delivery.

We will contact you via email or text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store Pickup

You can skip the shipping fees with free local pickup at 10805 82 Ave NW, Edmonton, AB T6E 2B2. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 business day. Orders placed before 12:00pm may be available for pickup on the same business day. We will send you an email when your order is ready along with instructions. 

*Please do not come to the store to pick your order up until you have received confirmation it is ready.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us via our contact form with your name and order number, and we will look into it for you.