Overview
We’ve been handcrafting custom orthotics in-house for 25+ years. After a full assessment including gait analysis, ROM testing and biomechanical evaluation by our Certified Pedorthist, we cast and fabricate your orthotics right in store at our Edmonton lab. Every pair is tailored to your specific needs.
Conditions This Helps With:
Why Choose Us for Custom Orthotics:
On-site lab — no outsourcing
Your orthotics are made right here for faster service and better quality control.
Largest orthopedic footwear selection in Canada
Choose the perfect pair to match your orthotics and your style.
Certified Pedorthist assessments
Expert evaluations ensure accuracy, comfort, and effectiveness.
One-stop for assessment, footwear, and orthotics
Convenient, comprehensive care under one roof.
Looking for an over the counter insole instead?
Frequently asked question
Custom orthotics are medical-grade inserts precisely crafted from molds of your feet. Unlike generic insoles, they:
✔Correct biomechanical issues(overpronation, high arches)
✔Distribute pressure evenly to relieve pain
✔Last longer(typically 2-5 years vs. 6 months for regular insoles)
No, a prescription is not required for assessment or fabrication. However, most insurance companies do require one for reimbursement.
Orthotics are $525 a pair with no additional fees. The assessment, fabrication and any modifications or adjustments are all included in that price. They are final sale and non-refundable. A payment of half is taken on assessment day and the remaining balance is due the day you pick up your brand new orthotics.
Typically 1-2 weeks from assessment to pickup.
Yes, typically you would want a shoe with a removable insole to allow it to fit into the shoe properly.
Why Choose Sole Experience?
General Foot Relief
Achy Feet or just general pain in your feet will cause you discomfort and prevent you from carrying out daily tasks. Want to start feeling young again? You need shoes that will provide you relief and make you feel like you are walking on clouds
Plantar Fasciitis
Plantar Fasciitis usually starts as a dull intermittent pain in the heel and gradually escalates to an acute, persistent discomfort. You need shoes that will help support your feet for some of that discomfort.
Bunions/Hallux Valgus
Bunion Pain is frequently caused by ill-fitting shoes. You need shoes with a wide toe-box that will provide your feet some room to breath and reduce bunions discomfort.
Insurance & Billing
No prescription is required for us to assess, but one is needed for insurance reimbursement. We provide a full report with your invoice, biomechanical findings, and fabrication details. Orthotics are $525 a pair with no additional fees. The assessment, fabrication and any modifications or adjustments are all included in that price. There is no direct billing for Custom Foot Orthotics but we will provide you with all the documents to submit for reimbursement. We also work directly with AADL, VAC, CAF, RCMP and WCB — just bring your paperwork and we’ll take care of the rest.
About Us
At our store, we believe foot pain shouldn’t hold you back from living fully. With years of experience helping people move comfortably, we focus on simple, effective solutions that work—like footwear and custom orthotic support.